NP
Nhlanhla P
1 reviews | Active since Jan 2021
12 Jan 2021, 08:07
I can't withdraw my winnings from ithuba app
I always play online on the ithuba app and I recently won a small amount but the problem is you can't withdraw cash no matter what I do. Their ATM service doesn't work at all and when I try to transfer to a bank account it says not approved; I have already sent my valid documents.
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Replies (2)
Ithuba Lottery's replyOfficial
12 Jan 2021, 08:27Good Morning Nhlanhla P,
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
Ithuba Lottery's reply12 Jan 2021, 08:27
Official
Good Morning Nhlanhla P,
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
NP
Nhlanhla P's updateReviewer Update
12 Jan 2021, 08:57Thank you for your swift response, I'm currently being assisted by Vumani Xulu. Hope all goes well. Thank you.
NP
Nhlanhla P's update12 Jan 2021, 08:57
Reviewer Update
Thank you for your swift response, I'm currently being assisted by Vumani Xulu. Hope all goes well. Thank you.