SM
Sydney M
1 reviews | Active since Feb 2021
10 Jun 2025, 14:21
Hopeless
I stay far away from town so i rely on online lotto via my app, last month i used 30rands to play but the ticket never went through but the money did go through so i called many times and the answer is still the same that i will be assisted but till to this day nothing has happend and its now for the second time this is happening to me...
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Ithuba Lottery's replyOfficial
11 Jun 2025, 16:48 Thank you for reaching out and bringing this to our attention. We sincerely apologise for the inconvenience you've experienced and understand your frustration.
To assist you further and resolve the matter as quickly as possible, please email us the details of the affected ticket(s), including the date, time of transaction, and the mobile number or account used, to ***.
Once we receive the information, our support team will prioritise the investigation and get back to you with feedback.
Thank you for your patience and for playing the National Lottery.
To assist you further and resolve the matter as quickly as possible, please email us the details of the affected ticket(s), including the date, time of transaction, and the mobile number or account used, to ***.
Once we receive the information, our support team will prioritise the investigation and get back to you with feedback.
Thank you for your patience and for playing the National Lottery.
Ithuba Lottery's reply11 Jun 2025, 16:48
Official
Thank you for reaching out and bringing this to our attention. We sincerely apologise for the inconvenience you've experienced and understand your frustration.
To assist you further and resolve the matter as quickly as possible, please email us the details of the affected ticket(s), including the date, time of transaction, and the mobile number or account used, to ***.
Once we receive the information, our support team will prioritise the investigation and get back to you with feedback.
Thank you for your patience and for playing the National Lottery.
To assist you further and resolve the matter as quickly as possible, please email us the details of the affected ticket(s), including the date, time of transaction, and the mobile number or account used, to ***.
Once we receive the information, our support team will prioritise the investigation and get back to you with feedback.
Thank you for your patience and for playing the National Lottery.