RM
Ritshidze M

1 reviews | Active since May 2016

28 May 2016, 15:20

Hope to win wasted as hope to c funds reflected

<p>I made a deposit to my online account and it's been a week and the funds have not reflected, i called their call centre they telling me they cant say when it will be reflected as there are people that deal with payments, i asked for the 'fund dealers' numbers and apparently they have no contact numbers, they communicate by email. I realy wish i had read the reviews n complaints from other people before depositing. I would have decided to play somewhre else. Missing the previous operator already. Was also told that after paying, there is nothing i can do from the outside except waiting. Now have to hope to win n hope to c my funds reflected, wasting hope.</p>

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply31 May 2016, 08:57
Official

Good day

Thank you for contacting ITHUBA.

Please be advised that this matter has been escalated to the relevant department, and feedback will be provided shortly.

Our sincerest apology for the inconvenience caused.

Regards

Customer Relations Team