Funds still not reflecting in Ewallet after 5 days

<p>Thinking that this would be an easier way to play the lottery I did an EFT into my Ewallet account on the 2016-12-01 and expected all to go through without any issues - I called in later that morning and was told to send through the proof of deposit to the email address which was given to me - I did it but nothing reflecting as yet - I called Friday and Sat again without any like only to be told its in progress - I called this monday again and still the same excuse - the so called helpdesk need to get on top of this. Terrible service Ithuba - I never had any issues with the previous provider!!!</p>