CC
Carien C
1 reviews | Active since Jan 2019
23 Jan 2019, 14:47
Eft not showing
I money into your account on the 11th of January 2019 using the eft option on your website. The money is still not showing
Helpful (0)
Replies (3)0
Replies (3)
Ithuba Lottery's replyOfficial
15 Mar 2019, 09:47Good day
Thank you for contacting us.
Kindly accept our sincerest apologies for the late response and inconvenience caused.
Please be advised that your query has been noted and escalated to the relevant department for resolution.
Regards
Customer Relations Team
Thank you for contacting us.
Kindly accept our sincerest apologies for the late response and inconvenience caused.
Please be advised that your query has been noted and escalated to the relevant department for resolution.
Regards
Customer Relations Team
Best regards,
Ithuba Lottery's reply15 Mar 2019, 09:47
Official
Good day
Thank you for contacting us.
Kindly accept our sincerest apologies for the late response and inconvenience caused.
Please be advised that your query has been noted and escalated to the relevant department for resolution.
Regards
Customer Relations Team
Thank you for contacting us.
Kindly accept our sincerest apologies for the late response and inconvenience caused.
Please be advised that your query has been noted and escalated to the relevant department for resolution.
Regards
Customer Relations Team
Best regards,
CC
Carien C's updateReviewer Update
02 Apr 2019, 12:55And yet 15 days after your reply, i have still not heard a thing!
CC
Carien C's update02 Apr 2019, 12:55
Reviewer Update
And yet 15 days after your reply, i have still not heard a thing!
Ithuba Lottery's replyOfficial
10 May 2019, 11:00Good morning Carien,
Please accecpy my sincerest apologies for the delay here. If this matter has still not been resolved, please forward me your proof of payment along with your cell phone number so that I can escalate this as a matter of urgency.
To speedily resolve your complaint, please forward the proof of payment through to me on email. You can send your details to ***.
Kind regards,
Barend Strydom
Please accecpy my sincerest apologies for the delay here. If this matter has still not been resolved, please forward me your proof of payment along with your cell phone number so that I can escalate this as a matter of urgency.
To speedily resolve your complaint, please forward the proof of payment through to me on email. You can send your details to ***.
Kind regards,
Barend Strydom
Best regards,
Ithuba Lottery's reply10 May 2019, 11:00
Official
Good morning Carien,
Please accecpy my sincerest apologies for the delay here. If this matter has still not been resolved, please forward me your proof of payment along with your cell phone number so that I can escalate this as a matter of urgency.
To speedily resolve your complaint, please forward the proof of payment through to me on email. You can send your details to ***.
Kind regards,
Barend Strydom
Please accecpy my sincerest apologies for the delay here. If this matter has still not been resolved, please forward me your proof of payment along with your cell phone number so that I can escalate this as a matter of urgency.
To speedily resolve your complaint, please forward the proof of payment through to me on email. You can send your details to ***.
Kind regards,
Barend Strydom
Best regards,