FE
Francois E
1 reviews | Active since Oct 2013
03 Jan 2017, 08:06
E-wallet
<p>I topped up my Ewallet on 23 November 2016 and up to date my account was not uploaded with the amount I deposited.</p> <p> </p> <p>I have made numerous attempts to reslove this issue and up to date I get no response from Ithuba Lottery.</p> <p> </p> <p>I have done everything from my side to give information, but Ithuba is not delivering at all from their side.</p> <p> </p> <p> </p>
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Ithuba Lottery's replyOfficial
15 Mar 2019, 11:29Good day
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Best regards,
Ithuba Lottery's reply15 Mar 2019, 11:29
Official
Good day
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
Best regards,