SM
Sarah M
1 reviews | Active since Aug 2020
23 Mar 2021, 12:07
DISHONESTY
VERY BAD SERVICE FROM THE NATIONAL LOTTERY , I WAS NOT NOTIFIED ABOUT MY WINNINGS AND THEY KEEP ON TAKING ME FROM PILLAR TO POST REGARDING DOCUEMNTS THEY NEED BEFORE THEY CAN PAY THE WINNINGS ,I HAVE BEEN CALLING THEM MORE THAN THREE TIMES A DAY REGARDING THE SAME QUERY WHEN ITS PAYBACK THEY COME WITH EXCUSES.
Helpful (0)
Replies (3)0
Replies (3)
Ithuba Lottery's replyOfficial
23 Mar 2021, 12:24Good day Sarah
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
Ithuba Lottery's reply23 Mar 2021, 12:24
Official
Good day Sarah
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
We acknowledge receipt of your complaint. A consultant will be in contact to discuss the complaint in detail.
SM
Sarah M's updateReviewer Update
23 Mar 2021, 12:38i will be waiting .this is not acceptable at all, its only good for you when we loose the bettings when we win and and you have to pay you come with excuses.
SM
Sarah M's update23 Mar 2021, 12:38
Reviewer Update
i will be waiting .this is not acceptable at all, its only good for you when we loose the bettings when we win and and you have to pay you come with excuses.
SM
Sarah M's updateReviewer Update
23 Mar 2021, 13:01i dont trust this online playing anymore its possible that you can win the jackpot and not be notified ,only when i called and queried about the deposit i was told about my pending withdrawal.
according to your website is says if you win you will be notified within 24 hours and the money will reflect on the ithuba account ,
according to your website is says if you win you will be notified within 24 hours and the money will reflect on the ithuba account ,
SM
Sarah M's update23 Mar 2021, 13:01
Reviewer Update
i dont trust this online playing anymore its possible that you can win the jackpot and not be notified ,only when i called and queried about the deposit i was told about my pending withdrawal.
according to your website is says if you win you will be notified within 24 hours and the money will reflect on the ithuba account ,
according to your website is says if you win you will be notified within 24 hours and the money will reflect on the ithuba account ,