SM
Shells M

1 reviews | Active since Oct 2022

09 Jun 2023, 05:35

Disappointed

Disappointed for the 1st time with Ithuba. I tried topping my accouny at around 8.05 pm with capitec pay hoping it will clear quicker as it normally does so I can play daily lotto. Funds reflected so late and I ended up playing lobola game with it . Please check your systems as it normally reflect immediately when I top up with this method. A day ago I received an emsik informing that funds reflects within 20 minutes that is why I didn't opt for buyingnvoucher thinking by 8.30 when sales close my account will be topped. Please check I trust in you amd I wonder if I played lobola casj am I entered to progressive draw?

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply09 Jun 2023, 07:31
Official
Good day Shells M

We are so sorry to hear that you, one of our valued online players, are disappointed. The deposit of R2.44 was reflected in your account at 8:30 pm, which is indeed 5 minutes longer than the 20 minutes you expected. And yes, we can confirm that you have been automatically entered into the Progressive Jackpot Draw.