1 reviews | Active since Apr 2017

04 Apr 2017, 13:31

Deposits a mess

<p>I signed up for Ituhba and deposited cash into the Standard Bank account. the first one went in with minutes.</p> <p>Now when I deposit, it takes me 3 phone calls to call centre and sending the Proof of Payment 3 times to have my account credited. This is unacceptable as this is supposed to be a service to the community. It is actually easier to drive down to the cafe to play lotto.</p>

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Replies (1)
Ithuba Lottery
Ithuba Lottery's reply05 Apr 2017, 15:38
Official

Good day

Thank you for contacting ITHUBA.

Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.

Our sincerest apology for the inconvenience caused.

Regards

Customer Relations Team

Best regards,