NR
Nthabiseng R
1 reviews | Active since Aug 2018
27 Apr 2019, 10:43
Deposit still not reflecting
Why is it that a deposit I made on Thursday morning is still not reflecting in my account? Whereas if a deposit is less than R50 it’s credited immediately
Helpful (0)
Replies (1)0
Replies (1)
Ithuba Lottery's replyOfficial
29 Apr 2019, 08:19Good day Miss Ramalefane
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Ithuba Lottery's reply29 Apr 2019, 08:19
Official
Good day Miss Ramalefane
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The complaint has been escalated to the relevant department who will make contact with you shortly and ensure that it is resolved in a speedily manner.
Our sincere apologies for the inconvenience caused, and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team