1 reviews | Active since Dec 2016
DEPOSIT NOT REFLECTING AFTER NEARLY A WEE****!
WHAT A DISTURBING & A DISTGUSTING SERVICE! I MADE TWO PAYMENTS, ONE ON THE 3RD OF THIS MONTH AND THE 2ND PAYMENT VIA THEIR PATHETIC WEBSITE USING I PAY BUT NONE OF THEM REFLECTS ON MY ACCOUNT!!! I GAVE SENT COUNTLESS EMAILS AND CALL THEIR POOR SERVICE CALL CENTER TO NO VAIL!! CLEARLY THESE PEOPLE DO NOT CARE ABOUT THEIR CUSTOMERS!! NO WONDER A LOT OF SOUTH AFRICANS ARE PREFERRING TO PLAY INTERNATIONAL LOTTOS AS THE SERVICE IS WAY MUCH BETTER NOTHING COMPARE TO THIS !!!!!
Dear Valued National Lottery Player
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team
Dear Valued National Lottery Player
Please be advised that your complaint has been escalated to the relevant department who will make contact with you shortly.
Our sincere apologies for the inconvenience caused,and again we highly appreciate your feedback as it will assist us to become better at what we do.
Regards,
Customer Relations Team