1 reviews | Active since Mar 2012
deposit not reflecting
<p>Ithuba lottery is reflecting the coruptness of our government. i Made a deposit from my FNB account to their FNB account. On their website it says that the deposit will reflect in 15 minites. i made the payment on the 29th of December 2016 and today is the 10th of January 2017 and the deposit is not yet reflecting in my account or e-wallet. I have phoned the call centre about 10 times already. Whereafter they promise to link the funds and to ask a manager to call me back. How many popele are they catching like this and where does the money go?</p> <p> </p> <p>That is why they are also one of the companies not responding to this complaints. I really hope that there is someone out there that can close their online site.</p>
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Customer Relations Team
Thank you for your email.
Please be advised that your complaint has been escalated to the relevant department for fulfilment.
We sincerely apologize for the inconvenience caused and highly appreciate your feedback as it will assist us to become better in what we do.
Regards
Customer Relations Team
