LM
Lebohang M

1 reviews | Active since Jan 2020

11 Jan 2020, 11:31

Deposit missing

Hey transferred money into ithuba lottery FNB account using the mobile app on the 07-01-2020 but till today the money hasn't reflected into my wallet I called their retailer number and I also Dm them on twitter but still I haven't been helped

0
Replies (1)
Ithuba Lottery
Ithuba Lottery's reply21 Jan 2020, 19:49
Official
Good day Lebohang Makhalemele
 
Thank you for taking the time to communicate to us regarding your complaint. We have every desire to address your needs and provide the best solution available to resolve your complaint as soon as possible.
 
Please forward the following the proof of payment to *** in order to initiate an investigation.

Your proof of payment should contain the following:-Bank account number deposited into-Date of deposit-Amount deposited-Reference used
Regards
Beatrice Tsitsing