Deposit

I made a R50 deposit into my wallet on 30/12/2020 because I wanted to play Powerball. No funds were allocated and were requested to send proof of payment. I have called on numerous occasions including today 15/01/2021 with no feedback send emails and get automated responses. Spoke Busi Dlamlemze got attitude gave the manager the phone which I already spoke to on the same they and never got back to me. Was told rudely to listen, listen, listen,likely loudly while I was trying to explain my situation. The cost of the calls I made is now more than deposit all while I was just trying to play Powerball. Can The General Manager please listen to my conversation and deal with Daniel Lwethu and no worries you guys can keep the R50 don't see why I have to struggle to get my money back.