TN
Thandeka N
1 reviews | Active since Nov 2020
30 Mar 2026, 14:03
Busy website
Please sort out the website it's too busy and very daunting to use. With all the slides going on you end up loosing focus.
And also that our winnings be deposited into our wallet automatically and we'll choose when to do the bank transfer.
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Replies (1)
Ithuba Lottery's replyOfficial
08 Apr 2026, 09:32 Thank you for taking the time to share your feedback with us. Your experience is important to us, and we truly appreciate you raising these concerns.
We are sorry to hear that you find the website too busy and daunting to use. We understand how too many moving elements and slides can make it harder to focus and enjoy a seamless playing experience. Feedback like yours is valuable because it helps us identify areas where we can improve the site to make it clearer, simpler, and more user-friendly for all players.
We also appreciate your suggestion regarding winnings being deposited directly into your wallet first, allowing you to decide when to transfer funds to your bank account. This is useful feedback, and we understand how this could offer players greater convenience and control over their funds.
Please be assured that your comments have been noted and will be shared with the relevant teams for review. We remain committed to continuously improving the player experience and ensuring that our platforms are as seamless, convenient, and easy to use as possible.
Thank you again for your feedback and for taking the time to help us improve.
We are sorry to hear that you find the website too busy and daunting to use. We understand how too many moving elements and slides can make it harder to focus and enjoy a seamless playing experience. Feedback like yours is valuable because it helps us identify areas where we can improve the site to make it clearer, simpler, and more user-friendly for all players.
We also appreciate your suggestion regarding winnings being deposited directly into your wallet first, allowing you to decide when to transfer funds to your bank account. This is useful feedback, and we understand how this could offer players greater convenience and control over their funds.
Please be assured that your comments have been noted and will be shared with the relevant teams for review. We remain committed to continuously improving the player experience and ensuring that our platforms are as seamless, convenient, and easy to use as possible.
Thank you again for your feedback and for taking the time to help us improve.
Best regards,
Ithuba Lottery's reply08 Apr 2026, 09:32
Official
Thank you for taking the time to share your feedback with us. Your experience is important to us, and we truly appreciate you raising these concerns.
We are sorry to hear that you find the website too busy and daunting to use. We understand how too many moving elements and slides can make it harder to focus and enjoy a seamless playing experience. Feedback like yours is valuable because it helps us identify areas where we can improve the site to make it clearer, simpler, and more user-friendly for all players.
We also appreciate your suggestion regarding winnings being deposited directly into your wallet first, allowing you to decide when to transfer funds to your bank account. This is useful feedback, and we understand how this could offer players greater convenience and control over their funds.
Please be assured that your comments have been noted and will be shared with the relevant teams for review. We remain committed to continuously improving the player experience and ensuring that our platforms are as seamless, convenient, and easy to use as possible.
Thank you again for your feedback and for taking the time to help us improve.
We are sorry to hear that you find the website too busy and daunting to use. We understand how too many moving elements and slides can make it harder to focus and enjoy a seamless playing experience. Feedback like yours is valuable because it helps us identify areas where we can improve the site to make it clearer, simpler, and more user-friendly for all players.
We also appreciate your suggestion regarding winnings being deposited directly into your wallet first, allowing you to decide when to transfer funds to your bank account. This is useful feedback, and we understand how this could offer players greater convenience and control over their funds.
Please be assured that your comments have been noted and will be shared with the relevant teams for review. We remain committed to continuously improving the player experience and ensuring that our platforms are as seamless, convenient, and easy to use as possible.
Thank you again for your feedback and for taking the time to help us improve.
Best regards,