Bad service
I wish there was a way i could rate -0
I made a withdrawal on the 9th around 9 in the morning as of today the 12th i have not even received my funds and its way morethan 72hours promised
Ithuba has a bad service
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Replies (1)0
Replies (1)
Ithuba Lottery's replyOfficial
23 Jun 2020, 14:48Good day Forman
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that we are unable to assist you as the number provided is not registered on our online platform, kindly provide us with your registered cellphone number.
Kindly note that due to the National Lockdown, most of our staff have been working remotely and this way of working has impacted our turnaround times.
We as National Lottery always strives to provide the best service to all our customers and ensure all our customer complaints are resolved timeously and amicably.
Regards
Mumsie Coetzee
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that we are unable to assist you as the number provided is not registered on our online platform, kindly provide us with your registered cellphone number.
Kindly note that due to the National Lockdown, most of our staff have been working remotely and this way of working has impacted our turnaround times.
We as National Lottery always strives to provide the best service to all our customers and ensure all our customer complaints are resolved timeously and amicably.
Regards
Mumsie Coetzee
Ithuba Lottery's reply23 Jun 2020, 14:48
Official
Good day Forman
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that we are unable to assist you as the number provided is not registered on our online platform, kindly provide us with your registered cellphone number.
Kindly note that due to the National Lockdown, most of our staff have been working remotely and this way of working has impacted our turnaround times.
We as National Lottery always strives to provide the best service to all our customers and ensure all our customer complaints are resolved timeously and amicably.
Regards
Mumsie Coetzee
Thank you for taking the time to communicate to us regarding your complaint.
Please be advised that we are unable to assist you as the number provided is not registered on our online platform, kindly provide us with your registered cellphone number.
Kindly note that due to the National Lockdown, most of our staff have been working remotely and this way of working has impacted our turnaround times.
We as National Lottery always strives to provide the best service to all our customers and ensure all our customer complaints are resolved timeously and amicably.
Regards
Mumsie Coetzee