1 reviews | Active since Apr 2016
Bad service
After creating an online account early in April. I made my deposit on the 20 Apr 2016 so I may play Online. Unfortunately, i mispelled my refference number. When I noticed this error, I contacted the Lotto - Ithuba Lottery Customer Care less centre. They asked me to provide them with proof fof payment... I sent this thorough and 2 weeks later their *** depaartment hasnt been able to credit my account. Their call centre agents always sound confused and never offer any solutions... Sooo not impressive.
Thank you for contacting ITHUBA.
Our sincerest apology for the delayed response.
Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.
Kind Regards,
Customer Relations Team
Thank you for contacting ITHUBA.
Our sincerest apology for the delayed response.
Please be advised that this matter has been escalated to the relevant department and feedback will be provided shortly.
Kind Regards,
Customer Relations Team