NM
Nthabiseng M
1 reviews | Active since Apr 2026
11 Apr 2026, 17:29
App not working
Since the upgrade I haven't been able to use the app and haven't received any help, so frustrating.
Helpful (0)
Replies (1)0
Replies (1)
Ithuba Lottery's replyOfficial
14 Apr 2026, 15:08Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration you experienced following the recent app upgrade.
We understand how important it is to have seamless access to your account, and we regret the inconvenience caused while you were trying to reset your password and upload your FICA documents.
We are pleased to confirm that the issue has now been resolved, and that you were able to successfully log in. Our team remains committed to continuously improving the platform and ensuring a smoother experience for all our players.
Should you experience any further difficulties or require assistance, please do not hesitate to contact our support team — we are here to help.
Phanda Pusha Play!
We understand how important it is to have seamless access to your account, and we regret the inconvenience caused while you were trying to reset your password and upload your FICA documents.
We are pleased to confirm that the issue has now been resolved, and that you were able to successfully log in. Our team remains committed to continuously improving the platform and ensuring a smoother experience for all our players.
Should you experience any further difficulties or require assistance, please do not hesitate to contact our support team — we are here to help.
Phanda Pusha Play!
Ithuba Lottery's reply14 Apr 2026, 15:08
Official
Thank you for bringing this matter to our attention, and we sincerely apologise for the frustration you experienced following the recent app upgrade.
We understand how important it is to have seamless access to your account, and we regret the inconvenience caused while you were trying to reset your password and upload your FICA documents.
We are pleased to confirm that the issue has now been resolved, and that you were able to successfully log in. Our team remains committed to continuously improving the platform and ensuring a smoother experience for all our players.
Should you experience any further difficulties or require assistance, please do not hesitate to contact our support team — we are here to help.
Phanda Pusha Play!
We understand how important it is to have seamless access to your account, and we regret the inconvenience caused while you were trying to reset your password and upload your FICA documents.
We are pleased to confirm that the issue has now been resolved, and that you were able to successfully log in. Our team remains committed to continuously improving the platform and ensuring a smoother experience for all our players.
Should you experience any further difficulties or require assistance, please do not hesitate to contact our support team — we are here to help.
Phanda Pusha Play!