Apologies to Ithuba

I would like to apologize to Ithuba for any bad publicity I may have given them as result of a comment I recently posted on Hello Peter. I am not a gambler but tried playing the lotto using their app. I played the Instant draw games and won several times. My total winnings reflected an amount of R298 which I tried to transfer into my bank account but was unable to do so. I criticized Ithuba profusely for withholding my funds. I was duly contacted by a very polite, helpful lady who went to a lot of trouble to try and sort out the issue I was having with the transfer of my winnings, only to find that I had confused their "winnings to date" with actual winnings available in the wallet. I was extremely impressed with the way in which my complaint was handled telephonically. It's not often that one gets to deal with such a courteous and patient person at 'the other end of the telephone line' these days! ...especially when you're the one at fault. Thank you!