Allocation of funds

Hi<br> <br> I made a deposit to lotto wallet to play online on the 16 March 2016, I e-mailed deposit slip same day. Even today the funds still not reflecting. I called the call center 7 times using my cellphone, today am told they do not see my e-mail. Funny enough last week I was asked to send it straight to one of the consultant personal/work e-mail, and confirmation was given that they received it. Today I again used the cellphone to call as I do not have a land line to call for free, I guess you guys are just reaping the last cents you can.<br> <br> Rgds<br> Nelson