JM
Jay M
1 reviews | Active since Nov 2020
21 Nov 2023, 13:01
Worst Service ever
I have been staying here by Jewel City .The Diamond close too 10months now and i can tell you my stay here has been worst nightmare of my life . Like imagine if they don't see payment on the banking account they change your flat locksets and bring up all excuses you can't terminate your rental they will tell you they taking all your deposit . Imagine been involved in a car fire accident and your building manager has no empathy or what so ever all they want hear is you need pay they don't even want listen to why there is a default in payments .if you a foreigner pls stay away from this ithemba property cause they will embarrass you too the fullest
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Ithemba Property Management's replyOfficial
22 Nov 2023, 10:40Hi Jay,
We're really sorry to hear about your negative experience at Jewel City's Diamond Building. Your satisfaction is our top priority, and we regret to learn that we didn't meet your expectations.
We take all feedback seriously and want to assure you that your concerns will be looked into promptly. We understand that communication and empathy are crucial in our line of work and we apologize if we've fallen short in this regard.
Kind regards,
Ithemba Property
We're really sorry to hear about your negative experience at Jewel City's Diamond Building. Your satisfaction is our top priority, and we regret to learn that we didn't meet your expectations.
We take all feedback seriously and want to assure you that your concerns will be looked into promptly. We understand that communication and empathy are crucial in our line of work and we apologize if we've fallen short in this regard.
Kind regards,
Ithemba Property
Ithemba Property Management's reply22 Nov 2023, 10:40
Official
Hi Jay,
We're really sorry to hear about your negative experience at Jewel City's Diamond Building. Your satisfaction is our top priority, and we regret to learn that we didn't meet your expectations.
We take all feedback seriously and want to assure you that your concerns will be looked into promptly. We understand that communication and empathy are crucial in our line of work and we apologize if we've fallen short in this regard.
Kind regards,
Ithemba Property
We're really sorry to hear about your negative experience at Jewel City's Diamond Building. Your satisfaction is our top priority, and we regret to learn that we didn't meet your expectations.
We take all feedback seriously and want to assure you that your concerns will be looked into promptly. We understand that communication and empathy are crucial in our line of work and we apologize if we've fallen short in this regard.
Kind regards,
Ithemba Property