TB
Thomas B

1 reviews | Active since Jan 2022

13 Jan 2022, 15:39

WORST PROPERTY COMPANY IN MABONENG

*NOVEMBER 2020 - JANUARY 2022 REVIEW* I have been living here for over a year and my reviews are negative: 1. The wifi took more than two weeks to put up on arrival of first month. So one cannot work from home considering that the wifi guys come into activate mid-month, also when it is working it keeps switching on & off every now for which the provider cannot fix it. 2. The noise of the tenants is ever present it can be due to shouting in the passageways or loud music. When a complaint is made to the building manager says there is no one else reporting the same issue so its left unsolved. 3. The agents that live here make more noise than the tenants, they have no respect for their company and possibly the tenants living with them here. They are rude even outside the building one of them while in his uniform came in front of me while I was walking and then demanded that I apologize to him for stepping on him, like really? 4. The agents qualify you for rooms you are not able to afford but when it comes to the paperwork they realize they made a mistake. This has happened to me and another friend on different occasions, they lack so much professionalism these Ithemba Property people and cannot even keep to time. 5. The water has heating issues but you still pay for it as if nothings wrong. 6. If you have not paid the full rent they disconnect your electricity for which the portfolio manager or building manager lie to say they aren’t aware of it, this is a breach of rules and regulations of the contract signed by both lease / lessor. You can open a spoliation order in Court to the company for such acts of them taking the law into their own hands. 7. The elevators are also not all working at most times which is fine as its not full capacity but still two elevators in an 11 floor building is much waiting time.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply24 Jan 2022, 09:00
Official
Good day Thomas,

Thank you for bringing this matter to our attention. The contents are well noted, and your matter has been escalated to our CRM team who will be in touch with you. 
 Ithemba prides itself in our customer service and how we manage our buildings and we assure you that your feedback will not go unnoticed. 

Regards,
Ithemba Property