1 reviews | Active since Jun 2022
worst property business.
My biggest regret thus far!! Been sending queries to their email for the past 3 days, and getting little to no response from them. the only respond I get is that the matter is escalated to the relevant department. Worst property management company. Utterly disappointed with the kind of service you get from this company. They are quick to respond when you want a place to stay but give you little to no response when you express your problems. I never moved in because of their poor service the guy so cold *Sabelo* got my cancellation forms on the 2nd of June and those documents were only submitted to the relevant department on the 10th while am waiting for my refund to get a new place to stay. He has never contacted me to give any feedback on what's happening regarding the refund to this day.
Thank you bringing this matter to our attention.
This type of experience you received is not of Ithemba standards and will be addressed with the relevant staff ASAP. We will also launch an immediate investigation concerning the refund delays. Our CRM team will be in touch with you should they need more details as well as to provide you with updates.
We sincerely apologize for this unfavorable experience.
Regards,
Ithemba Property
Thank you bringing this matter to our attention.
This type of experience you received is not of Ithemba standards and will be addressed with the relevant staff ASAP. We will also launch an immediate investigation concerning the refund delays. Our CRM team will be in touch with you should they need more details as well as to provide you with updates.
We sincerely apologize for this unfavorable experience.
Regards,
Ithemba Property
