BN
Bianca N
1 reviews | Active since Mar 2020
30 Aug 2025, 15:36
Worst place to rent
I lived at the Atlas West for 1 year. Worst experience ever! The water pressure is so low and water is always cold! Every time I used a socket the power tripped so I had to call the office who was getting upset with me for using sockets in my apartment??? Someone tampered with my vehicle and the office could not care less they were just like sorry no cameras. I saw rats and ****roaches all over. When you order anything you have to walk to the car park and collect it even if it’s 10 bags they don’t allow the delivery person to come in. Very inconvenient, unsafe and unfriendly. I would NOT RECOMMEND
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Ithemba Property Management's replyOfficial
10 Oct 2025, 11:29Dear Bianca,
Thank you for your patience as we continue working through various matters since taking over from the previous landlord. We understand that the transition may have caused some inconvenience, and please rest assured that we are doing our best to address all operational issues as efficiently as possible.
For security reasons, please note that we do not permit entry into the building without an access code. If you require assistance with luggage or need someone to enter the premises, kindly generate a code for them. This helps us ensure accountability for all entries and exits.
Regarding the incident involving your vehicle, we sincerely apologize for the incident. Unfortunately, our ability to hold individuals accountable is limited in the absence of sufficient evidence, such as clear surveillance footage or eyewitness accounts. We understand how frustrating this must be.
We are pleased to inform you that the water pressure and electrical issues have since been resolved. Should you encounter any further problems, we encourage you to report them directly to the building manager, who will assist promptly.
Lastly, regarding your request for fumigation: a work order will be issued, and our trusted pest control team will address the matter as soon as possible.
Thank you again for your understanding and cooperation.
Kind Regards,
Ithemba Property
Thank you for your patience as we continue working through various matters since taking over from the previous landlord. We understand that the transition may have caused some inconvenience, and please rest assured that we are doing our best to address all operational issues as efficiently as possible.
For security reasons, please note that we do not permit entry into the building without an access code. If you require assistance with luggage or need someone to enter the premises, kindly generate a code for them. This helps us ensure accountability for all entries and exits.
Regarding the incident involving your vehicle, we sincerely apologize for the incident. Unfortunately, our ability to hold individuals accountable is limited in the absence of sufficient evidence, such as clear surveillance footage or eyewitness accounts. We understand how frustrating this must be.
We are pleased to inform you that the water pressure and electrical issues have since been resolved. Should you encounter any further problems, we encourage you to report them directly to the building manager, who will assist promptly.
Lastly, regarding your request for fumigation: a work order will be issued, and our trusted pest control team will address the matter as soon as possible.
Thank you again for your understanding and cooperation.
Kind Regards,
Ithemba Property
Ithemba Property Management's reply10 Oct 2025, 11:29
Official
Dear Bianca,
Thank you for your patience as we continue working through various matters since taking over from the previous landlord. We understand that the transition may have caused some inconvenience, and please rest assured that we are doing our best to address all operational issues as efficiently as possible.
For security reasons, please note that we do not permit entry into the building without an access code. If you require assistance with luggage or need someone to enter the premises, kindly generate a code for them. This helps us ensure accountability for all entries and exits.
Regarding the incident involving your vehicle, we sincerely apologize for the incident. Unfortunately, our ability to hold individuals accountable is limited in the absence of sufficient evidence, such as clear surveillance footage or eyewitness accounts. We understand how frustrating this must be.
We are pleased to inform you that the water pressure and electrical issues have since been resolved. Should you encounter any further problems, we encourage you to report them directly to the building manager, who will assist promptly.
Lastly, regarding your request for fumigation: a work order will be issued, and our trusted pest control team will address the matter as soon as possible.
Thank you again for your understanding and cooperation.
Kind Regards,
Ithemba Property
Thank you for your patience as we continue working through various matters since taking over from the previous landlord. We understand that the transition may have caused some inconvenience, and please rest assured that we are doing our best to address all operational issues as efficiently as possible.
For security reasons, please note that we do not permit entry into the building without an access code. If you require assistance with luggage or need someone to enter the premises, kindly generate a code for them. This helps us ensure accountability for all entries and exits.
Regarding the incident involving your vehicle, we sincerely apologize for the incident. Unfortunately, our ability to hold individuals accountable is limited in the absence of sufficient evidence, such as clear surveillance footage or eyewitness accounts. We understand how frustrating this must be.
We are pleased to inform you that the water pressure and electrical issues have since been resolved. Should you encounter any further problems, we encourage you to report them directly to the building manager, who will assist promptly.
Lastly, regarding your request for fumigation: a work order will be issued, and our trusted pest control team will address the matter as soon as possible.
Thank you again for your understanding and cooperation.
Kind Regards,
Ithemba Property