KK
Kwanele K
1 reviews | Active since Dec 2022
28 Dec 2022, 09:03
Worst experience
WORST EXPERIENCE
Since we moved in it had been problems after problems .First it was the finger prints we were told our unit was not registered under our name . Bathroom taps are not working
We haven't been able to watch TV for a month and have been begging for our dstv port to get fix but no luck.
Sent an email to complain no proper response they only respond to some parts of the email not the whole email
Now we have to beg them for our correct statement for January as they sent the wrong statement . I have been waiting for the correct one since last week
You have to beg them for EVERYTHING my experience with Ithemba is nothing but daunting
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Replies (1)
Ithemba Property Management's replyOfficial
28 Dec 2022, 10:45Hi Kwanele,
Thank for sharing your challenges.
Your query has been escalated to our billing department to investigate your statement query. Our maintenance team will look into your taps and the dstv issue.
Our support team will keep in touch for feedback and progress of these queries.
Regards,
Ithemba Property
Thank for sharing your challenges.
Your query has been escalated to our billing department to investigate your statement query. Our maintenance team will look into your taps and the dstv issue.
Our support team will keep in touch for feedback and progress of these queries.
Regards,
Ithemba Property
Ithemba Property Management's reply28 Dec 2022, 10:45
Official
Hi Kwanele,
Thank for sharing your challenges.
Your query has been escalated to our billing department to investigate your statement query. Our maintenance team will look into your taps and the dstv issue.
Our support team will keep in touch for feedback and progress of these queries.
Regards,
Ithemba Property
Thank for sharing your challenges.
Your query has been escalated to our billing department to investigate your statement query. Our maintenance team will look into your taps and the dstv issue.
Our support team will keep in touch for feedback and progress of these queries.
Regards,
Ithemba Property