Worst Customer Experience

I have never dealt with such an unprofessional company. The lack of communication is the worst. A petition was signed by more than 100 tenants requesting for the building Manager not to be transferred. You want to know what happened after the petitionwas given to the company CEO......nothing no feedback no update, the building Manager was transferred just like that. Ever since he's replacement started the communication has gotten so bad it's not even funny. The lift has been out of service for the entire week, we have been using the steps since the beginning of the week, no one tells us anything we are kept in dark as if we are not paying our full rental fee on a monthly basis. The treatment within this company is terrible really. There is no respect. I pay a monthly fee for parking and yet everytime I drive out I have to be delayed because there is no sign that prohibits outsiders to park in front of the gate. This means the security guard has to search for the driver parked in front of the gate or I have to sit in my car and wait for the person to come back from wherever they are in order for me to drive out. The last encounter I experienced, I had no choice but to call the Metropolice to come and remove the car that was parked in front of the gate blocking me to drive out. Can someone from this company try to at least pretend to care for tenants. When last did you fumigate the Urban Olive, because the ****roaches in this building are sickening. I would not refer anyone to live in one of Ithemba properties because the lack of professionalism, the disrespect, the lack of communication, the I do not care attitude in this company is the worst.