TM
Thabo M
1 reviews | Active since Jun 2018
27 Jan 2022, 18:21
Wifi connection
I am currently renting a flat at at The Onyx flat 458. I moved in on the 1st of December 2021. When I signed my lease and and added wifi to same. I have made two payments of R350 however to date I I no access tor the wifi.ive sent a number number emails however my query is only acknowledged and not resolved. I also reported the matter to the building manager who also made efforts to follow up on my behalf however she is also not receiving any response. At least she is making an effort. I was provided with the ticket number 67389.
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Ithemba Property Management's replyOfficial
01 Feb 2022, 10:51Hi Thabo,
Thank you for bringing this unfortunate experience to our attention and we sincerely apologise for these events. We have escalated the issue as a matter of priority and you will be contacted directly by the CRM Manager in an effort to resolve this issue as swiftly as possible.
Thank you for bringing this unfortunate experience to our attention and we sincerely apologise for these events. We have escalated the issue as a matter of priority and you will be contacted directly by the CRM Manager in an effort to resolve this issue as swiftly as possible.
Ithemba Property Management's reply01 Feb 2022, 10:51
Official
Hi Thabo,
Thank you for bringing this unfortunate experience to our attention and we sincerely apologise for these events. We have escalated the issue as a matter of priority and you will be contacted directly by the CRM Manager in an effort to resolve this issue as swiftly as possible.
Thank you for bringing this unfortunate experience to our attention and we sincerely apologise for these events. We have escalated the issue as a matter of priority and you will be contacted directly by the CRM Manager in an effort to resolve this issue as swiftly as possible.