KD
Kosam D

1 reviews | Active since Oct 2023

06 Aug 2024, 01:25

Water Charges Ballooning

This is the second time now I come here with Ithemba problems. They make your move into their apartments easy but once you're inside you're treated like a begger in their buildings, not helpful whatsoever. Statements come with huge unexplained amounts and when you enquire they send manager to check leaks and they tell you to pay. I stay with my wife and daughter in a 1.5 bedroom and my water charges are ridiculous, I was charged R1 310 just for water this month, same consumption but different figures to pay. For the past 3 months my statement reads the same figures for hot water consumption, there's not meter readings taken over here I tell you, it's all guess work. I asked for meter readings for the months in question and I was told to pay my rent by Angel Nyoni the agent. This has been going on for the 2nd time now, and the only solution is to leave Ithemba for good and allow space for others to be ********** as well because now I feel like I am forcing myself here really. I'm writing this review for future tenants to see and I am not the only one querying about water charges in Ithemba building.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply06 Aug 2024, 09:16
Official
Hello Kosam,

Thank you for sharing your experience. It’s unfortunate to hear about the ongoing issues with unexplained charges and unresponsive management. 
Our management team wishes to contact you to see how we can assist in resolving these matters. 
Your detailed review will certainly help future tenants make an informed decision.

Kindest regards,
Ithemba Property