NG
Nokuthula G
1 reviews | Active since Jul 2024
15 Dec 2025, 12:14
Warning, worst complex ever
I lived in Barlow Park, Sandton. Worst place to live ever. If an apartment is advertised at a cost of 6999, you’ll end up paying close to 9000 for the smallest apartment ever. The additional costs are insane.
You’ll be treated like a student. If you’re a woman, expect to be harassed by other tenants and security guards. You’ll get frequent knocks telling you you’re making noise but when others make noise, they’ll do nothing.
When you eventually move out, they will take more 3000 from your deposit as “planned maintenance”. Then they’ll take forever to refund you the balance.
If you want peace of mind and good value for your money. Do not live at Barlow Park. Run and don’t look back
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Ithemba Property Management's replyOfficial
19 Dec 2025, 08:04Dear Nokuthula,
We acknowledge receipt of your correspondence and appreciate the opportunity to address the concerns you have raised. Please be assured that your feedback has been carefully reviewed.
As outlined in the quotation provided prior to occupation, the charges that remain fixed include the sewer charge, CID levies, refuse, basic rental amount, estate levy, meter reading fee, and electricity demand fee. These charges are subject to annual escalation in accordance with standard practice: the basic rental amount increases after the completion of a full year under lease, while the remaining charges are adjusted once per South African financial year.
We wish to reassure you that all costs are communicated transparently and are not hidden. As clearly indicated on the quotation, the stated amounts exclude variable charges. These variable costs relate to hot water heating and cold water usage, which are billed per kilolitre based on individual consumption. As such charges depend entirely on usage, it is unfortunately not possible to provide precise figures in advance. Accordingly, the total monthly rental amount may fluctuate based on water consumption.
With regard to the concerns raised about noise-related incidents, please note that our staff members are required to act in the interest of maintaining a comfortable living environment for all residents. They are permitted to report instances of excessive noise and, where necessary, escalate such matters through the appropriate channels. At the same time, we take any concerns regarding unfair treatment or harassment very seriously. Tenants are encouraged to report such matters via the established escalation channels, where they are addressed promptly and thoroughly. Should you wish to pursue the matter further, we kindly request that you submit a detailed report to your building manager so that we may investigate and take appropriate action. The comfort, dignity, and well-being of all our tenants are of paramount importance to us.
As previously communicated in our response to the ticket logged via our support channel, your deposit refund has been processed and is expected to reflect in your account within 72 working hours.
We thank you for your engagement and trust that the above clarifies the matters raised
Kind Regards
Ithemba Property
We acknowledge receipt of your correspondence and appreciate the opportunity to address the concerns you have raised. Please be assured that your feedback has been carefully reviewed.
As outlined in the quotation provided prior to occupation, the charges that remain fixed include the sewer charge, CID levies, refuse, basic rental amount, estate levy, meter reading fee, and electricity demand fee. These charges are subject to annual escalation in accordance with standard practice: the basic rental amount increases after the completion of a full year under lease, while the remaining charges are adjusted once per South African financial year.
We wish to reassure you that all costs are communicated transparently and are not hidden. As clearly indicated on the quotation, the stated amounts exclude variable charges. These variable costs relate to hot water heating and cold water usage, which are billed per kilolitre based on individual consumption. As such charges depend entirely on usage, it is unfortunately not possible to provide precise figures in advance. Accordingly, the total monthly rental amount may fluctuate based on water consumption.
With regard to the concerns raised about noise-related incidents, please note that our staff members are required to act in the interest of maintaining a comfortable living environment for all residents. They are permitted to report instances of excessive noise and, where necessary, escalate such matters through the appropriate channels. At the same time, we take any concerns regarding unfair treatment or harassment very seriously. Tenants are encouraged to report such matters via the established escalation channels, where they are addressed promptly and thoroughly. Should you wish to pursue the matter further, we kindly request that you submit a detailed report to your building manager so that we may investigate and take appropriate action. The comfort, dignity, and well-being of all our tenants are of paramount importance to us.
As previously communicated in our response to the ticket logged via our support channel, your deposit refund has been processed and is expected to reflect in your account within 72 working hours.
We thank you for your engagement and trust that the above clarifies the matters raised
Kind Regards
Ithemba Property
Best regards,
Ithemba Property Management's reply19 Dec 2025, 08:04
Official
Dear Nokuthula,
We acknowledge receipt of your correspondence and appreciate the opportunity to address the concerns you have raised. Please be assured that your feedback has been carefully reviewed.
As outlined in the quotation provided prior to occupation, the charges that remain fixed include the sewer charge, CID levies, refuse, basic rental amount, estate levy, meter reading fee, and electricity demand fee. These charges are subject to annual escalation in accordance with standard practice: the basic rental amount increases after the completion of a full year under lease, while the remaining charges are adjusted once per South African financial year.
We wish to reassure you that all costs are communicated transparently and are not hidden. As clearly indicated on the quotation, the stated amounts exclude variable charges. These variable costs relate to hot water heating and cold water usage, which are billed per kilolitre based on individual consumption. As such charges depend entirely on usage, it is unfortunately not possible to provide precise figures in advance. Accordingly, the total monthly rental amount may fluctuate based on water consumption.
With regard to the concerns raised about noise-related incidents, please note that our staff members are required to act in the interest of maintaining a comfortable living environment for all residents. They are permitted to report instances of excessive noise and, where necessary, escalate such matters through the appropriate channels. At the same time, we take any concerns regarding unfair treatment or harassment very seriously. Tenants are encouraged to report such matters via the established escalation channels, where they are addressed promptly and thoroughly. Should you wish to pursue the matter further, we kindly request that you submit a detailed report to your building manager so that we may investigate and take appropriate action. The comfort, dignity, and well-being of all our tenants are of paramount importance to us.
As previously communicated in our response to the ticket logged via our support channel, your deposit refund has been processed and is expected to reflect in your account within 72 working hours.
We thank you for your engagement and trust that the above clarifies the matters raised
Kind Regards
Ithemba Property
We acknowledge receipt of your correspondence and appreciate the opportunity to address the concerns you have raised. Please be assured that your feedback has been carefully reviewed.
As outlined in the quotation provided prior to occupation, the charges that remain fixed include the sewer charge, CID levies, refuse, basic rental amount, estate levy, meter reading fee, and electricity demand fee. These charges are subject to annual escalation in accordance with standard practice: the basic rental amount increases after the completion of a full year under lease, while the remaining charges are adjusted once per South African financial year.
We wish to reassure you that all costs are communicated transparently and are not hidden. As clearly indicated on the quotation, the stated amounts exclude variable charges. These variable costs relate to hot water heating and cold water usage, which are billed per kilolitre based on individual consumption. As such charges depend entirely on usage, it is unfortunately not possible to provide precise figures in advance. Accordingly, the total monthly rental amount may fluctuate based on water consumption.
With regard to the concerns raised about noise-related incidents, please note that our staff members are required to act in the interest of maintaining a comfortable living environment for all residents. They are permitted to report instances of excessive noise and, where necessary, escalate such matters through the appropriate channels. At the same time, we take any concerns regarding unfair treatment or harassment very seriously. Tenants are encouraged to report such matters via the established escalation channels, where they are addressed promptly and thoroughly. Should you wish to pursue the matter further, we kindly request that you submit a detailed report to your building manager so that we may investigate and take appropriate action. The comfort, dignity, and well-being of all our tenants are of paramount importance to us.
As previously communicated in our response to the ticket logged via our support channel, your deposit refund has been processed and is expected to reflect in your account within 72 working hours.
We thank you for your engagement and trust that the above clarifies the matters raised
Kind Regards
Ithemba Property
Best regards,