NT
Natalie T
1 reviews | Active since Oct 2022
28 Oct 2022, 11:15
Very bad
I have a big problem in the company called Ithemba property trust, it's been a 3 days without water in our flats and they changing us a lot of water in our bills and they never notify us about that incident of cutting water.
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Ithemba Property Management's replyOfficial
31 Oct 2022, 14:57Hi Natalie,
Thank you for notifying of your concern.
Communication regarding issues concerning our buildings is always sent out to our tenants. This is done through our MyEstateLife App. Please make sure that you have it downloaded. If you already have, we will investigate why didn't you receive this communication.
The reason for the extended period without water is due to JHB water. We continuously follow up to ensure that it gets resolved promptly.
Regards,
Ithemba Property Management
Thank you for notifying of your concern.
Communication regarding issues concerning our buildings is always sent out to our tenants. This is done through our MyEstateLife App. Please make sure that you have it downloaded. If you already have, we will investigate why didn't you receive this communication.
The reason for the extended period without water is due to JHB water. We continuously follow up to ensure that it gets resolved promptly.
Regards,
Ithemba Property Management
Ithemba Property Management's reply31 Oct 2022, 14:57
Official
Hi Natalie,
Thank you for notifying of your concern.
Communication regarding issues concerning our buildings is always sent out to our tenants. This is done through our MyEstateLife App. Please make sure that you have it downloaded. If you already have, we will investigate why didn't you receive this communication.
The reason for the extended period without water is due to JHB water. We continuously follow up to ensure that it gets resolved promptly.
Regards,
Ithemba Property Management
Thank you for notifying of your concern.
Communication regarding issues concerning our buildings is always sent out to our tenants. This is done through our MyEstateLife App. Please make sure that you have it downloaded. If you already have, we will investigate why didn't you receive this communication.
The reason for the extended period without water is due to JHB water. We continuously follow up to ensure that it gets resolved promptly.
Regards,
Ithemba Property Management