Useless Customer service

I have been living at the ithemba buildings for over a year now and honestly I have never experienced such bad service and communication in my entire life. I stayed at Situation East for 6 months. Had to leave because the building manager was never available, they wanted us to pay for things they did not fix prior to us moving in. Now I am staying at The Diamond and there is always power cuts for no reason, some security guards are rude and I can never get a hold of anyone from their offices. As of today I send a email requesting to move out and no one has rep**** or got back to me. Ithemba is not the place to stay at honestly, it's ******* and they don't care about their tenants.