TM
Tshidi M
1 reviews | Active since Apr 2014
12 Feb 2026, 08:20
Unprofessional agents
This agency is not the one they all fancy looking and then hire students to be estate agents so boring the people are unprofessional and don't have the clients interests at heart just want money aai what a shame they only just wanted to rent out to students so they can galavant and not stay at Uni Res..Very disappointed in the lack of service
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Ithemba Property Management's replyOfficial
16 Feb 2026, 09:00Dear Tshidi,
Thank you for formally articulating your concerns regarding tenant placements and the level of service rendered. We appreciate the opportunity to address these matters with clarity and transparency.
At Ithemba, we maintain strict recruitment and operational standards. Under no circumstances do we appoint unqualified personnel to execute the responsibilities of a real estate professional. Our internship and training initiatives form part of a structured talent development framework designed to cultivate emerging professionals within the property sector.
These programmers are implemented in accordance with defined supervisory protocols, ensuring that all interns operate under the direct oversight of seasoned and credentialed practitioners. The objective is to facilitate experiential learning while safeguarding service quality, regulatory compliance, and professional accountability. Participation in such programmes does not constitute permanent employment but rather serves as a developmental pathway within the industry.
With respect to tenant onboarding, our screening methodology is both comprehensive and compliance-driven. Prospective tenants are subjected to a rigorous affordability assessment, income verification process, and background evaluation prior to approval. Occupancy is granted strictly on the basis of demonstrated financial capacity to sustain rental obligations. Our allocation policy is guided by principles of fairness, non-**************, and equal access, ensuring that eligibility is determined by objective financial criteria rather than occupational or academic status.
We acknowledge your perspective and regret any dissatisfaction experienced. However, we remain confident that our internal controls, governance standards, and risk mitigation procedures are aligned with best practices in property management.
For a detailed overview of our corporate structure, operational policies, and service standards, we invite you to consult our website via the link provided below.
https://www.ithembaproperty.co.za/
Best Regards
Ithemba Property
Thank you for formally articulating your concerns regarding tenant placements and the level of service rendered. We appreciate the opportunity to address these matters with clarity and transparency.
At Ithemba, we maintain strict recruitment and operational standards. Under no circumstances do we appoint unqualified personnel to execute the responsibilities of a real estate professional. Our internship and training initiatives form part of a structured talent development framework designed to cultivate emerging professionals within the property sector.
These programmers are implemented in accordance with defined supervisory protocols, ensuring that all interns operate under the direct oversight of seasoned and credentialed practitioners. The objective is to facilitate experiential learning while safeguarding service quality, regulatory compliance, and professional accountability. Participation in such programmes does not constitute permanent employment but rather serves as a developmental pathway within the industry.
With respect to tenant onboarding, our screening methodology is both comprehensive and compliance-driven. Prospective tenants are subjected to a rigorous affordability assessment, income verification process, and background evaluation prior to approval. Occupancy is granted strictly on the basis of demonstrated financial capacity to sustain rental obligations. Our allocation policy is guided by principles of fairness, non-**************, and equal access, ensuring that eligibility is determined by objective financial criteria rather than occupational or academic status.
We acknowledge your perspective and regret any dissatisfaction experienced. However, we remain confident that our internal controls, governance standards, and risk mitigation procedures are aligned with best practices in property management.
For a detailed overview of our corporate structure, operational policies, and service standards, we invite you to consult our website via the link provided below.
https://www.ithembaproperty.co.za/
Best Regards
Ithemba Property
Ithemba Property Management's reply16 Feb 2026, 09:00
Official
Dear Tshidi,
Thank you for formally articulating your concerns regarding tenant placements and the level of service rendered. We appreciate the opportunity to address these matters with clarity and transparency.
At Ithemba, we maintain strict recruitment and operational standards. Under no circumstances do we appoint unqualified personnel to execute the responsibilities of a real estate professional. Our internship and training initiatives form part of a structured talent development framework designed to cultivate emerging professionals within the property sector.
These programmers are implemented in accordance with defined supervisory protocols, ensuring that all interns operate under the direct oversight of seasoned and credentialed practitioners. The objective is to facilitate experiential learning while safeguarding service quality, regulatory compliance, and professional accountability. Participation in such programmes does not constitute permanent employment but rather serves as a developmental pathway within the industry.
With respect to tenant onboarding, our screening methodology is both comprehensive and compliance-driven. Prospective tenants are subjected to a rigorous affordability assessment, income verification process, and background evaluation prior to approval. Occupancy is granted strictly on the basis of demonstrated financial capacity to sustain rental obligations. Our allocation policy is guided by principles of fairness, non-**************, and equal access, ensuring that eligibility is determined by objective financial criteria rather than occupational or academic status.
We acknowledge your perspective and regret any dissatisfaction experienced. However, we remain confident that our internal controls, governance standards, and risk mitigation procedures are aligned with best practices in property management.
For a detailed overview of our corporate structure, operational policies, and service standards, we invite you to consult our website via the link provided below.
https://www.ithembaproperty.co.za/
Best Regards
Ithemba Property
Thank you for formally articulating your concerns regarding tenant placements and the level of service rendered. We appreciate the opportunity to address these matters with clarity and transparency.
At Ithemba, we maintain strict recruitment and operational standards. Under no circumstances do we appoint unqualified personnel to execute the responsibilities of a real estate professional. Our internship and training initiatives form part of a structured talent development framework designed to cultivate emerging professionals within the property sector.
These programmers are implemented in accordance with defined supervisory protocols, ensuring that all interns operate under the direct oversight of seasoned and credentialed practitioners. The objective is to facilitate experiential learning while safeguarding service quality, regulatory compliance, and professional accountability. Participation in such programmes does not constitute permanent employment but rather serves as a developmental pathway within the industry.
With respect to tenant onboarding, our screening methodology is both comprehensive and compliance-driven. Prospective tenants are subjected to a rigorous affordability assessment, income verification process, and background evaluation prior to approval. Occupancy is granted strictly on the basis of demonstrated financial capacity to sustain rental obligations. Our allocation policy is guided by principles of fairness, non-**************, and equal access, ensuring that eligibility is determined by objective financial criteria rather than occupational or academic status.
We acknowledge your perspective and regret any dissatisfaction experienced. However, we remain confident that our internal controls, governance standards, and risk mitigation procedures are aligned with best practices in property management.
For a detailed overview of our corporate structure, operational policies, and service standards, we invite you to consult our website via the link provided below.
https://www.ithembaproperty.co.za/
Best Regards
Ithemba Property