BM
Brandon M
1 reviews | Active since Oct 2022
11 Mar 2025, 17:48
Unhappy Tenant
This property management(The diamond at Jewel City) is a gift that keeps on giving, one issue after another. Electricity came back after 3 days of no power and in less than 24hrs it's gone again. If it's not that then it's Wi-Fi issues or water. I highly recommend you look else where if you looking for a place. Trash!!!
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Ithemba Property Management's replyOfficial
12 Mar 2025, 10:00Dear Brandon,
Thank you for your review.
Please note that the Jewel City area is currently experiencing power outage which is not our fault, and we have logged a call with City Powerto resolve the issue.
Communication has been sent via the Ithemba App to all affected residents. Please find the update below:
“Dear Resident,
“Dear Resident,
We are aware of the power outage affecting the building. A call has been logged with City Power (***). We will provide further updates as soon as we receive information from City Power.
City Power apologizes for the inconvenience caused.”
Please keep a close eye on you tenant app so you do not miss important communication.
Thank you for your understanding and patience during this time.
Best regards,
Ithemba Property Management
Ithemba Property Management
Ithemba Property Management's reply12 Mar 2025, 10:00
Official
Dear Brandon,
Thank you for your review.
Please note that the Jewel City area is currently experiencing power outage which is not our fault, and we have logged a call with City Powerto resolve the issue.
Communication has been sent via the Ithemba App to all affected residents. Please find the update below:
“Dear Resident,
“Dear Resident,
We are aware of the power outage affecting the building. A call has been logged with City Power (***). We will provide further updates as soon as we receive information from City Power.
City Power apologizes for the inconvenience caused.”
Please keep a close eye on you tenant app so you do not miss important communication.
Thank you for your understanding and patience during this time.
Best regards,
Ithemba Property Management
Ithemba Property Management