Unhappy tenant

Worse service, poor customer care, from both Ithemba and the wifi provider Rise. My wifi password has been changed, rise is telling me that only the building manager can request it from them, I contacted the building manager who told me that it can only be done tomorrow. I knock off late like now now have things to do and now stuck because of protocols. Better provide good customer service than buying star 🌟. If the service is good we will for free gave 5star. Mara Cr1403. An Almost 6years tenant