TK
Thembi K
1 reviews | Active since Mar 2025
04 Mar 2025, 13:12
UNHAPPY EX TENTANT
I would like to express my discontentment with how Ithemba Properties run their business. I koved out end of January 2025 and I was told only today on the 4th March 2025 that I am not eligible to get a refund on my deposit. I have never skipped any rental payment since moving in. These guys are ****mers.
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Ithemba Property Management's replyOfficial
05 Mar 2025, 08:53Dear Thembi,
Thank you for your review.
Our records indicate that you signed a 12-month lease agreement starting on 01/06/2024, with an expected end date of 31/05/2025. As per the terms of your lease, your stay was set to continue until May this year.
Additionally, our customer service representative, Angel Nyoni, provided details regarding the applicable penalty charges when processing your notice (Ticket #238589). The email includes a brief explanation of why this charge applies.
If you need further clarification or would like to discuss this matter further, please don’t hesitate to reach out to our CRM department at ***.
Best regards,
Ithemba Property Management
Thank you for your review.
Our records indicate that you signed a 12-month lease agreement starting on 01/06/2024, with an expected end date of 31/05/2025. As per the terms of your lease, your stay was set to continue until May this year.
Additionally, our customer service representative, Angel Nyoni, provided details regarding the applicable penalty charges when processing your notice (Ticket #238589). The email includes a brief explanation of why this charge applies.
If you need further clarification or would like to discuss this matter further, please don’t hesitate to reach out to our CRM department at ***.
Best regards,
Ithemba Property Management
Ithemba Property Management's reply05 Mar 2025, 08:53
Official
Dear Thembi,
Thank you for your review.
Our records indicate that you signed a 12-month lease agreement starting on 01/06/2024, with an expected end date of 31/05/2025. As per the terms of your lease, your stay was set to continue until May this year.
Additionally, our customer service representative, Angel Nyoni, provided details regarding the applicable penalty charges when processing your notice (Ticket #238589). The email includes a brief explanation of why this charge applies.
If you need further clarification or would like to discuss this matter further, please don’t hesitate to reach out to our CRM department at ***.
Best regards,
Ithemba Property Management
Thank you for your review.
Our records indicate that you signed a 12-month lease agreement starting on 01/06/2024, with an expected end date of 31/05/2025. As per the terms of your lease, your stay was set to continue until May this year.
Additionally, our customer service representative, Angel Nyoni, provided details regarding the applicable penalty charges when processing your notice (Ticket #238589). The email includes a brief explanation of why this charge applies.
If you need further clarification or would like to discuss this matter further, please don’t hesitate to reach out to our CRM department at ***.
Best regards,
Ithemba Property Management