GN
Gezile N
1 reviews | Active since Aug 2024
27 Mar 2025, 22:17
Unhappy customer
What a horrible company my Wi-Fi has been down for 2 days mind you I I work from home and I have to study and do my assignments but nobody cares. I escalated the matter to the building manager .That good for nothing manager tells me he does not work with Wi-Fi .*** I texted him in the morning to remind him regarding my issue ,he said he’s onto it yet I have to be the one also running after him for the feedback because he did not even bother himself to at least tell me what’s happening or what I should expect.
I’m glad my lease is ending soon because staying at Elevate has been nothing but torture that time I pay my rent every month in full .
I wouldn’t recommend this place to anyone 🚮
Helpful (0)
Replies (1)0
Replies (1)Ithemba Property Management's replyOfficial
01 Apr 2025, 10:53Dear Gezile,
We do apologize for the inconvenience caused by the Wi-Fi connectivity issues, this was due to breaks in the fibre cables in the inner city.
We will also discuss communication with our building manager and please do check your app notifications as we do send messages to all our tenants.
We do also sincerely hope that you do decide to continue staying with us once your lease ends.
Kind Regards,
Ithemba Property Management
We do apologize for the inconvenience caused by the Wi-Fi connectivity issues, this was due to breaks in the fibre cables in the inner city.
We will also discuss communication with our building manager and please do check your app notifications as we do send messages to all our tenants.
We do also sincerely hope that you do decide to continue staying with us once your lease ends.
Kind Regards,
Ithemba Property Management
Ithemba Property Management's reply01 Apr 2025, 10:53
Official
Dear Gezile,
We do apologize for the inconvenience caused by the Wi-Fi connectivity issues, this was due to breaks in the fibre cables in the inner city.
We will also discuss communication with our building manager and please do check your app notifications as we do send messages to all our tenants.
We do also sincerely hope that you do decide to continue staying with us once your lease ends.
Kind Regards,
Ithemba Property Management
We do apologize for the inconvenience caused by the Wi-Fi connectivity issues, this was due to breaks in the fibre cables in the inner city.
We will also discuss communication with our building manager and please do check your app notifications as we do send messages to all our tenants.
We do also sincerely hope that you do decide to continue staying with us once your lease ends.
Kind Regards,
Ithemba Property Management
