1 reviews | Active since May 2026
Unfair Public Listing Despite Monthly Payments Being Made
I am extremely disappointed with the way Ithemba Property has handled my account. Despite the fact that I have been consistently paying towards an unfair bill this account every single month, they still proceeded to list me on public records as if I am refusing to pay.
At no point have I ignored my responsibility or failed to make arrangements. I have been actively paying off the balance, yet this listing has negatively affected my credit report. It damaging for a company to publicly list someone who is making ongoing payments and showing commitment to settling the account.
What is even more frustrating is the lack of proper communication and consideration before taking such action. Companies should work with paying clients instead of immediately damaging their credit/profile while payments are being made.
I expect Ithemba Property to urgently review this matter, remove the listing , and handle customer accounts with more professionalism and fairness going forward. I don't think i would re-fair anyone to Ithemba Property.
Thank you for your patience and understanding while we worked towards resolving this matter. We sincerely apologize for the inconvenience and frustration that this listing may have caused you.
Please be assured that the matter relating to your credit record has been prioritised, and our team has been actively engaging with the relevant parties to facilitate the review and amendment process linked to the existing case reference. We remain fully committed to resolving this matter professionally, fairly, and in accordance with the appropriate procedures and regulatory requirements.
We are pleased to confirm that a manual amendment has now been successfully processed in order to correct the listing that was previously reported. This amendment has been formally submitted for processing and is expected to reflect on your credit profile within approximately three (3) to five (5) business days. Once the update has been finalised, the account status will reflect as closed.
Our team will conduct a follow-up review internally to ensure that all previously reported missed or overdue payments associated with this account have been amended accordingly in line with the correction. This is to ensure that your credit profile accurately reflects the correct account status and closure information.
We understand the importance of maintaining an accurate credit profile and appreciate the opportunity to address and rectify this matter. Should you require any further clarification or assistance during this process, please do not hesitate to contact us.
Thank you once again for your patience, cooperation, and understanding.
Kind Regards
Ithemba Property
Thank you for your patience and understanding while we worked towards resolving this matter. We sincerely apologize for the inconvenience and frustration that this listing may have caused you.
Please be assured that the matter relating to your credit record has been prioritised, and our team has been actively engaging with the relevant parties to facilitate the review and amendment process linked to the existing case reference. We remain fully committed to resolving this matter professionally, fairly, and in accordance with the appropriate procedures and regulatory requirements.
We are pleased to confirm that a manual amendment has now been successfully processed in order to correct the listing that was previously reported. This amendment has been formally submitted for processing and is expected to reflect on your credit profile within approximately three (3) to five (5) business days. Once the update has been finalised, the account status will reflect as closed.
Our team will conduct a follow-up review internally to ensure that all previously reported missed or overdue payments associated with this account have been amended accordingly in line with the correction. This is to ensure that your credit profile accurately reflects the correct account status and closure information.
We understand the importance of maintaining an accurate credit profile and appreciate the opportunity to address and rectify this matter. Should you require any further clarification or assistance during this process, please do not hesitate to contact us.
Thank you once again for your patience, cooperation, and understanding.
Kind Regards
Ithemba Property