Unexplained Rental Charges and Manipulated Statements

I am frustrated with Ithemba Property for their unexplained and questionable billing practices. Despite paying my rent in full last month, I have suddenly been flagged for overdue rental payments. This follows a pattern of manipulated rental statements, as seen during a prolonged power outage in June.

During the outage, tenants were promised reimbur*****ts, but only a minimal credit of R40 was app****. To make matters worse, the rental amount for that month was inflated, despite me not even residing in the building at that time. This was both unfair and exploitative, especially considering the additional losses I faced, such as spoiled food, which were never addressed.

It seems there is more effort put into inflating statements than resolving tenant concerns or improving service quality. I request immediate clarification and resolution to avoid further escalation.

This level of service is unacceptable and leaves tenants feeling exploited and undervalued.