1 reviews | Active since Feb 2025
UNEXPLAINABLE CHARGERS AFTER VACATING
One thing about IThemba they will give you a run around when it comes to receiving your deposit. How is it that you are charged for utilities whilst you’ve already vacated they’re building and in time. Elevate is the pits of them all. The only thing they do is overprice and give ****ty services. Imagine them trying by all means to milk your deposit and end up to amount to nothing making they’re problems yours. They are like a bitter ex that doesn’t want to move on. Stayed there for 3 years and if it’s not electricity issues that’s *****, it’s water issues whilst surroundings are not experiencing any of those. This company is just a **** and it’s unfortunate that you only realise once you stay there. For those who consider that place better look the other direction not unless you enjoy being toyed around and expected to pay ridiculous amounts of rent that fluctuates.
Thank you for your review.
Upon investigation, we have noted that your February 2025 balance was carried forward and included in your final statement.
As per the terms and conditions outlined in the Notice to Vacate form that you acknowledged and signed under Clause 7(b), your final utilities are billed in arrears. For further clarity on this, please refer to our FAQs on deposit refunds:
🔗 When do I receive my deposit refund?
Regarding power and water outages, we ensure regular updates are communicated to tenants via the Ithemba App, including reference numbers for logged calls with City Power or Joburg Water. Additionally, when necessary, we arrange alternative water supply or coordinate with nearby buildings for cooking and bathing facilities.
Should you require any further information or assistance, please do not hesitate to contact us.
Best regards,
Ithemba Property Management
Best regards,
Thank you for your review.
Upon investigation, we have noted that your February 2025 balance was carried forward and included in your final statement.
As per the terms and conditions outlined in the Notice to Vacate form that you acknowledged and signed under Clause 7(b), your final utilities are billed in arrears. For further clarity on this, please refer to our FAQs on deposit refunds:
🔗 When do I receive my deposit refund?
Regarding power and water outages, we ensure regular updates are communicated to tenants via the Ithemba App, including reference numbers for logged calls with City Power or Joburg Water. Additionally, when necessary, we arrange alternative water supply or coordinate with nearby buildings for cooking and bathing facilities.
Should you require any further information or assistance, please do not hesitate to contact us.
Best regards,
Ithemba Property Management
Best regards,
With the water and electricity issues, stop it with your lies. Been there long enough to know what has been happening even recently people complained about it on this platform. Signing a lease agreement was the biggest mistake I’ve ever done. Good luck with your business and keeping it afloat
With the water and electricity issues, stop it with your lies. Been there long enough to know what has been happening even recently people complained about it on this platform. Signing a lease agreement was the biggest mistake I’ve ever done. Good luck with your business and keeping it afloat