1 reviews | Active since Oct 2020
Trash
I wish I saw these reviews before moving from Cape Town to this place. I work from home and I get a lot of unpaid time because of this place not ending issues.
I pay R598.99 for WiFi every month and it gets switched off for 5-6 hours at times. As I’m writing this review there’s no WiFi and yesterday was the second day without electricity, it’s really disgusting the way we’re being treated in this place at The Diamond no wonder it doesn’t get full. It will forever have empty rooms I’ll make sure of it.
You’ll never get any peace of mind moving in here so don’t even think about it.
I’m always in fear about not having WiFi and unable to work or not having electricity. I even stopped complaining because my lawyers instructed me to take videos and pictures of every encounter. Ithemba Properties you guys need to treat people in a professional manner, this service is not what I’m paying for and it’s disgusting!!
We are sorry to hear about your experience and apologise for any inconvenience caused. Kindly note that the issues with the electricity over the last week were due to City Power outages which have now been resolved.
We have referred this matter to the relevant department and one of our representatives will be in contact with you in order to investigate the issue with your WIFI connectivity to ensure it is resolved as a matter of urgency.
Regards,
Ithemba Property
We are sorry to hear about your experience and apologise for any inconvenience caused. Kindly note that the issues with the electricity over the last week were due to City Power outages which have now been resolved.
We have referred this matter to the relevant department and one of our representatives will be in contact with you in order to investigate the issue with your WIFI connectivity to ensure it is resolved as a matter of urgency.
Regards,
Ithemba Property
My issue has been resolved and I’m grateful for the resolution. Thank you once again Gustav ????
My issue has been resolved and I’m grateful for the resolution. Thank you once again Gustav ????
Thank you for providing us with the opportunity to resolve the issues you previously experienced. We do believe that you will continue to have a pleasant stay with us.
Thank you for providing us with the opportunity to resolve the issues you previously experienced. We do believe that you will continue to have a pleasant stay with us.