NH
Nushard H

1 reviews | Active since Aug 2022

01 Sept 2022, 00:24

The Onyx

I live at The Onyx my hot water and cold water bill was over R2000 dated 01 August 2022. When I questioned them they came to investigate to check for leaks of which there obviously was nothing at all as I would have reported it. My Bill I received for this month dated 01 September 2022 once again R503.99 for cold water and R768.00 for hot water. I live alone and I am never at home. I have friends in the building where there is more then 2 persons in an apartment who pays R105 for Hot water a month who is working from home yet all of their bills are less then R110 a month yet mine is over Thousands of rands. I lived here since March 2022 never was my bill ever been so high not even where I lived in other building managed by other property agencies yet now it's a couple of thousands it does not make sense at all. Looking at the reviews on hellopeter yet nothing is being done I would not recommend anyone to move in at any building managed by Ithemba Property Trust as there is something fishy about the water billing so many tenants cannot be complaining about the same issue yet nothing is being done about it.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply01 Sept 2022, 23:14
Official
Hi Nushard,

Thank you for informing us of your concerns.

We are eager to assist you in investigating your hot water bill concerns and reporting our findings to you. We have escalated your query to our utility department, and an update will be provided to you as soon as possible.

Regards,
Ithemba Property