NM
Ntombenhle M
1 reviews | Active since Jul 2021
18 Oct 2025, 15:22
The Diamond is not safe for women
The Diamond is not a safe place for women.
Last year I found a tenant peeping in my bathroom window while I was naked, and they didn’t do anything no about it. 5 minutes ago there was a guy who just tried opening my door without even knocking. I have emails and paper trails to prove how much I have been complaining about this building. I’m taking this to TikTok and attaching every single chat with management, the office!! They will only listen when you are dead!!
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Replies (1)
Ithemba Property Management's replyOfficial
27 Oct 2025, 09:07Hi Laura,
Thank you for bringing your concerns to our attention. We appreciate you taking the time to share your experience.
Regarding the incident where someone attempted to open your door, it is possible that this may have been an accidental situation, as we occasionally see tenants exit on the wrong floor by mistake. However, we take all reports seriously.
Concerning the matter of the “peeping Tom,” we will investigate this further. At The Diamond, we have implemented several safety and security measures, including a backup generator to ensure security systems remain operational during loadshedding, as well as security patrols throughout the night on every floor.
We understand how unsettling this situation must have been for you. Unfortunately, without more information, it is difficult to determine whether the incident was intentional or a misunderstanding. Nonetheless, your safety and peace of mind are important to us.
Please do not hesitate to contact us directly if this happens again or if you notice anything further. We are here to assist and ensure you feel comfortable in your home.
Kind Regards,
Ithemba Property Management
Thank you for bringing your concerns to our attention. We appreciate you taking the time to share your experience.
Regarding the incident where someone attempted to open your door, it is possible that this may have been an accidental situation, as we occasionally see tenants exit on the wrong floor by mistake. However, we take all reports seriously.
Concerning the matter of the “peeping Tom,” we will investigate this further. At The Diamond, we have implemented several safety and security measures, including a backup generator to ensure security systems remain operational during loadshedding, as well as security patrols throughout the night on every floor.
We understand how unsettling this situation must have been for you. Unfortunately, without more information, it is difficult to determine whether the incident was intentional or a misunderstanding. Nonetheless, your safety and peace of mind are important to us.
Please do not hesitate to contact us directly if this happens again or if you notice anything further. We are here to assist and ensure you feel comfortable in your home.
Kind Regards,
Ithemba Property Management
Ithemba Property Management's reply27 Oct 2025, 09:07
Official
Hi Laura,
Thank you for bringing your concerns to our attention. We appreciate you taking the time to share your experience.
Regarding the incident where someone attempted to open your door, it is possible that this may have been an accidental situation, as we occasionally see tenants exit on the wrong floor by mistake. However, we take all reports seriously.
Concerning the matter of the “peeping Tom,” we will investigate this further. At The Diamond, we have implemented several safety and security measures, including a backup generator to ensure security systems remain operational during loadshedding, as well as security patrols throughout the night on every floor.
We understand how unsettling this situation must have been for you. Unfortunately, without more information, it is difficult to determine whether the incident was intentional or a misunderstanding. Nonetheless, your safety and peace of mind are important to us.
Please do not hesitate to contact us directly if this happens again or if you notice anything further. We are here to assist and ensure you feel comfortable in your home.
Kind Regards,
Ithemba Property Management
Thank you for bringing your concerns to our attention. We appreciate you taking the time to share your experience.
Regarding the incident where someone attempted to open your door, it is possible that this may have been an accidental situation, as we occasionally see tenants exit on the wrong floor by mistake. However, we take all reports seriously.
Concerning the matter of the “peeping Tom,” we will investigate this further. At The Diamond, we have implemented several safety and security measures, including a backup generator to ensure security systems remain operational during loadshedding, as well as security patrols throughout the night on every floor.
We understand how unsettling this situation must have been for you. Unfortunately, without more information, it is difficult to determine whether the incident was intentional or a misunderstanding. Nonetheless, your safety and peace of mind are important to us.
Please do not hesitate to contact us directly if this happens again or if you notice anything further. We are here to assist and ensure you feel comfortable in your home.
Kind Regards,
Ithemba Property Management