The Apollo - Nigtmare disgused as 'Luxury living'.

I don’t come here to rant. I come here because I’ve reached my limit. I truly hope this message shakes someone in management enough to take action because what’s happening at The Apollo under Ithemba Property Management is unacceptable and borderline exploitative.

Let’s start here. Review your Google Ads and these HelloPeter reviews. You have a serious recurring issue that screams neglect and incompetence. And if nothing changes, I will take every step possible to escalate this beyond HelloPeter until resolution is found.

The Apollo is being managed by a group of unprofessional untrained individuals who appear to have zero understanding of property management or customer service. It’s either gross mismanagement or a total lack of skill within Ithemba itself.

Let’s talk about hygiene and living conditions. Every tenant pays a significant monthly amount, surely enough to ensure clean functional facilities, properly trained staff, and responsive management. Instead, what we experience is disrespect, indifference, and an absolute disregard for the most basic human needs.

Hot water, a basic necessity, is constantly unavailable, yet we continue to be billed for it. Complaints go nowhere. Calls are dropped mid conversation (Palesa, I have your recording). Agents speak to tenants with arrogance and contempt, as if we’re a burden instead of paying clients. The level of disrespect is appalling.

This is not living. This is paying premium prices to be ignored, disrespected, and forced to tolerate conditions that border on inhumane.

I plead with Ithemba Management: take accountability. Review your staff, your processes, and the way you treat tenants. Enough empty apologies and excuses. Fix the fundamental issues, especially the hot water crisis, and start treating residents like human beings instead of monthly debit orders.

This has gone far beyond inconvenience. It’s now a complete failure of duty and integrity