Terrible Services and Communication

I honestly regret moving into this property and can’t wait to move out because wow the experience has been awful. If it’s not random power outages,it’s water outages but we are still required to pay for utilities. Imagine staying all alone and paying almost a R1000 in utilities every month but don’t even get to enjoy it cause of these outages . I currently have an ongoing issue with my wifi that I reported on the 7th of August, today is the 30th of August and guess what? It’s still not fixed. Instead I got a call from the agents asking me to leave my key so the service provider can work on it. Trust and believe I said no because we have had multiple issues of theft in my building(no cameras have been installed in the corridors till today)so I’m not leaving my key for nobody. My due rent rent this month is almost R3800 and I’m expected to pay it in full otherwise my lights will be turned off.