PL
Phumi L
1 reviews | Active since Feb 2024
15 Feb 2024, 09:38
Terrible service
I wouldn’t recommend anyone to use their services. Customer service is not there priority . The accounts department is never available even if you try to call them they are forever unavailable. The Call centre agents literally transfer you from one point to the other but they will never transfer the call to accounts department. Any account related queries are always ignored
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Ithemba Property Management's replyOfficial
15 Feb 2024, 10:46Hi Phumi,
We sincerely apologise for the experience you've had with our customer service and accounts department. We strive to provide the best support possible, and it's clear we fell short in your case. Your feedback is invaluable, and we're taking immediate steps to rectify this promptly. Thank you for bringing this to our attention.
Kind regards,
Ithemba Property
We sincerely apologise for the experience you've had with our customer service and accounts department. We strive to provide the best support possible, and it's clear we fell short in your case. Your feedback is invaluable, and we're taking immediate steps to rectify this promptly. Thank you for bringing this to our attention.
Kind regards,
Ithemba Property
Ithemba Property Management's reply15 Feb 2024, 10:46
Official
Hi Phumi,
We sincerely apologise for the experience you've had with our customer service and accounts department. We strive to provide the best support possible, and it's clear we fell short in your case. Your feedback is invaluable, and we're taking immediate steps to rectify this promptly. Thank you for bringing this to our attention.
Kind regards,
Ithemba Property
We sincerely apologise for the experience you've had with our customer service and accounts department. We strive to provide the best support possible, and it's clear we fell short in your case. Your feedback is invaluable, and we're taking immediate steps to rectify this promptly. Thank you for bringing this to our attention.
Kind regards,
Ithemba Property