Shocking customer service-The Diamond

Moved into The Diamond over a week ago found that the unit had no stove and yet the unit is supposed to come with a stove. I was then told to refer to the building manager, who then kept saying the stove will be installed. After about a week I logged a query on the app, afterwhich I was told contact had been made with the building manager and he has confirmed once again that the stove will be installed. They closed the query, yet no stove was installed.I had to re-open the query and informed them that I'm yet to receive a stove. The final verdict as of today is there are no stoves in the building, new stoves have been ordered but there is no ETA. I should then continue to touch base with the building manager indefinitely to check if the stoves have arrived. This is shocking service all round, and the worst of it is that full rental will be expected at the end of the month, and on time.