SB
Simeleni B

1 reviews | Active since Aug 2023

25 Aug 2024, 21:10

S.b

I don't understand abt ithemba water charges even if you were not using water for sometime they charge me almost 2000 water every month my water this time came 1600 if you send them imail and smses they don't even respond, they just being rude cz I can't say it's just my 2 kids at my house like using water to cook only and bath from my sister inlow do washing there cz I wanted to see how do they charge do they count Metre ooh they just put the money they like to charge us now my water is 1600 this month wasn't bathing here with all of my kids we were just using water for cooking only and my kids and the people we stay together Monday to Fridays will not even at home hall day so why I'm being charged that lot of water

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Replies (2)
SB
Simeleni B's update25 Aug 2024, 21:18
Reviewer Update
I have been staying for so long this property it wasn't like this now mmmmh I'm experiencing hell here my water charges is getting up every month from 500 to 1900 I don't how they charge water that you ddnt even use it this is hell straight we can't being charged so much every month I pay 6700 my rent without even parking just small house that I'm staying in this is rediculus
Ithemba Property Management
Ithemba Property Management's reply26 Aug 2024, 08:52
Official
Hello Simeleni,

We apologize for the confusion and frustration regarding your water charges. It’s concerning to hear about the high bills and we regret that your messages have gone unanswered and that you've had a negative experience. Our management team will contact you directly so we can investigate this issue and provide clarity on the charges. 

We want to resolve this for you.
Ithemba Property