LM
Lola M
1 reviews | Active since Apr 2025
25 Apr 2025, 11:22
Ridiculous charges
If there could have been no star for reviews I would have given ithemba no reviews because tell me why I'm being charged 3 bank charges for one month when our banks still give us charges too, ithemba is a **** and I will not advise people to stay with ithemba at all.. š”š”š”š”š”š”š”š”š”š”š”š”š”š”
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Ithemba Property Management's replyOfficial
25 Apr 2025, 13:35Hello Lola,
We have received your review regarding the recent bank charges.
We understand your concern and appreciate you bringing it to our attention. The bank charges in question were app**** when cash is paid to the bank
These charges cover all fees made by the bank to customers. To avoid incurring these charges, it is recommended that you use other methods of payments such as EFT or swiping at our offices or directly with your building manager.
We strive to be as transparent as possible with all fees hence this charge is also on our lease agreement, and our intention is never to impose unnecessary costs. However, these charges reflect actual costs incurred on our end due to the transaction issue.
The reason why they appear on the May statement, is that the payments that were made on the 6th of March did not reflect on time to populate on the April statement. The charges will always show it was for which deposit.
Please visit our FAQs to see all our articles related to our billing queries, please also get in touch with us via *** in future for us to be able to explain to you.
Kindest Regards,
Ithemba Property Management
We have received your review regarding the recent bank charges.
We understand your concern and appreciate you bringing it to our attention. The bank charges in question were app**** when cash is paid to the bank
These charges cover all fees made by the bank to customers. To avoid incurring these charges, it is recommended that you use other methods of payments such as EFT or swiping at our offices or directly with your building manager.
We strive to be as transparent as possible with all fees hence this charge is also on our lease agreement, and our intention is never to impose unnecessary costs. However, these charges reflect actual costs incurred on our end due to the transaction issue.
The reason why they appear on the May statement, is that the payments that were made on the 6th of March did not reflect on time to populate on the April statement. The charges will always show it was for which deposit.
Please visit our FAQs to see all our articles related to our billing queries, please also get in touch with us via *** in future for us to be able to explain to you.
Kindest Regards,
Ithemba Property Management
Ithemba Property Management's reply25 Apr 2025, 13:35
Official
Hello Lola,
We have received your review regarding the recent bank charges.
We understand your concern and appreciate you bringing it to our attention. The bank charges in question were app**** when cash is paid to the bank
These charges cover all fees made by the bank to customers. To avoid incurring these charges, it is recommended that you use other methods of payments such as EFT or swiping at our offices or directly with your building manager.
We strive to be as transparent as possible with all fees hence this charge is also on our lease agreement, and our intention is never to impose unnecessary costs. However, these charges reflect actual costs incurred on our end due to the transaction issue.
The reason why they appear on the May statement, is that the payments that were made on the 6th of March did not reflect on time to populate on the April statement. The charges will always show it was for which deposit.
Please visit our FAQs to see all our articles related to our billing queries, please also get in touch with us via *** in future for us to be able to explain to you.
Kindest Regards,
Ithemba Property Management
We have received your review regarding the recent bank charges.
We understand your concern and appreciate you bringing it to our attention. The bank charges in question were app**** when cash is paid to the bank
These charges cover all fees made by the bank to customers. To avoid incurring these charges, it is recommended that you use other methods of payments such as EFT or swiping at our offices or directly with your building manager.
We strive to be as transparent as possible with all fees hence this charge is also on our lease agreement, and our intention is never to impose unnecessary costs. However, these charges reflect actual costs incurred on our end due to the transaction issue.
The reason why they appear on the May statement, is that the payments that were made on the 6th of March did not reflect on time to populate on the April statement. The charges will always show it was for which deposit.
Please visit our FAQs to see all our articles related to our billing queries, please also get in touch with us via *** in future for us to be able to explain to you.
Kindest Regards,
Ithemba Property Management