LS
Lungelo S

1 reviews | Active since Feb 2021

23 Feb 2021, 11:58

Refund

I would like to express my disappointment with Ithemba property for the way they handled my downgrade from 1 bed to a bachelor. When i first moved in i had to pay the deposit of R4400 for a 1 bed, then i asked to downgrade few months later to a bachelor which has the rent of R3700. i have just recently found out that i was suppose to get a refund of R700 as i was supposed to move with my deposit.

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Replies (1)
Ithemba Property Management
Ithemba Property Management's reply23 Feb 2021, 15:01
Official
Hi Lungelo,

Thank you for bringing this to our attention. We have escalated the matter to management who will be in touch with you as soon as possible in order to assist in resolving the matter.

Our sincerest apologies,
Ithemba Property