CL
Castro L
1 reviews | Active since Aug 2024
28 Aug 2024, 20:27
Poor services yet they charge crazy prices that increase every monthly
The Utilities this company charges it's tenants are inconsistent and keep soaring.This is true for their inconsistent service delivery, there's always a story with their water, electricity and wifi.
I keep sending emails monthly to query their billing system and they tell me to pay it or risk being charged penalties for late payment, or a complete disconnection of water and electricity.
That's if you're lucky enough to get a response.
Helpful (0)
Replies (2)0
Replies (2)
Ithemba Property Management's replyOfficial
29 Aug 2024, 08:32Hello Castro,
We apologize for the frustration you're experiencing with the inconsistencies in charges and service delivery, and we regret that your queries haven't been adequately addressed. Our management team will contact you promptly so we can address your concerns and work towards a resolution.
Your feedback is important us.
Ithemba Property
We apologize for the frustration you're experiencing with the inconsistencies in charges and service delivery, and we regret that your queries haven't been adequately addressed. Our management team will contact you promptly so we can address your concerns and work towards a resolution.
Your feedback is important us.
Ithemba Property
Ithemba Property Management's reply29 Aug 2024, 08:32
Official
Hello Castro,
We apologize for the frustration you're experiencing with the inconsistencies in charges and service delivery, and we regret that your queries haven't been adequately addressed. Our management team will contact you promptly so we can address your concerns and work towards a resolution.
Your feedback is important us.
Ithemba Property
We apologize for the frustration you're experiencing with the inconsistencies in charges and service delivery, and we regret that your queries haven't been adequately addressed. Our management team will contact you promptly so we can address your concerns and work towards a resolution.
Your feedback is important us.
Ithemba Property
CL
Castro L's updateReviewer Update
29 Aug 2024, 08:47Your management team does not resolve my queries, the just tell me to pay them what is due and that my query has been resolved.
How is insisting that I pay what I have been incorrectly billed a resolution to my billing problem?
How is insisting that I pay what I have been incorrectly billed a resolution to my billing problem?
CL
Castro L's update29 Aug 2024, 08:47
Reviewer Update
Your management team does not resolve my queries, the just tell me to pay them what is due and that my query has been resolved.
How is insisting that I pay what I have been incorrectly billed a resolution to my billing problem?
How is insisting that I pay what I have been incorrectly billed a resolution to my billing problem?